Section 9 - Type of Issues
  • 1. Click on admin or manager tools
  • 2. Located in the forms section

Add Type of Issues Manager Administrator

When SMS is initially setup, we provide you a default list of "Type of Issues". You can add new ones, if needed. You can not remove them. This dropdown is located on the add/edit a inquiry and add/edit contact.

The type of issues are on a per project basis, so if you are using Engage Enterprise to manage multiple projects, each project can have its own type of issues.

Note: You can enter your new options in comma delimited format if there is more than one option.