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Section 1 - Introduction
- Introduction
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Section 2 - Accessing SMS
- Login and project selection
- SMS Roles
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Section 3 - Interface
- SMS interface
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Section 4 - Stakeholder Management
- Search and results
- Stakeholders
- Inquiries
- Contacts
- Followups
- Meetings
- Stakeholder Details
- Properties
- Business Information
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Section 5 - Reporting
- Reporting Center
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Section 6 - Calendar
- Events
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Section 7 - FAQ
- FAQ's
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Section 8 - Activities
- Activities
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Section 9 - Misc. Tools
- Map center
- Hyperlinks
- News
- Users
- Mailings
- Forms
- My Open Contacts
- My Open Inquiries
- Stakeholders Assigned to Me
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Section 10 - Engage Public
- Engage
Public
- Introduction
- Adding Polls
- Editing Polls
- Add Poll Answers
- Managing Polls
- Addling Ideas
- Managing Ideas
- Registering
- Manage Comments
- Analyzing Comments(Overview)
- Adding Documents
- Manage Documents
- Adding Events
- Manage Events
- Adding News
- Managing News
- Adding a Timeline
- Registering
- Admin Dashboard
- Add FAQ
- Manage FAQ's
- Add FAQ Categories
- Add a User
- Manage Users
- Manage Site
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Section 10 - SMS Glossary
- SMS Glossary
//search goes here
Section 4 - Add a Followup
To add a follow up to either a contact or an inquiry, you need to: Search for a stakeholder > Click on their name on the search results page > click on either the contacts tab or the inquiry tab > Click “view” next to the contact or inquiry and then choose “Add a Follow up”
Add a Followup Editor Manager Administrator
- Date R
- Select the date in which this followup occurred. Defaults to today's date but you can select any date that is relevant
- Who Performed this Followup R
- Select the team member who performed the contact.
- Type of Contact R
- Select how the project team is following up on this inquiry/contact
- Action that was Taken
- Describe what was done for this followup
- Close the Inquiry/Contact
- Select weather or not this followup closes this inquiry/contact
- Additional Followup Needed R
- If you answer No to the above question, you need to specify what additional followup is needed to close out this contact/inquiry
- Confidential Information
- Select weather or not this followup contains confidential information, defaults to "No"
- Attach an Asset
- If you need to attach an asset, you can select it from your local file system and it will be attached to this contact
© 2008 - 2019. StakeholderLink by Steve Artis