Section 4 - Adding Contacts
How to Access:
  • 1. Do a Search and click on add a contact

Inputting contacts into the system is a very common function. A stakeholder can have an unlimited number of contacts attached to their stakeholder record. A contact is anytime a project team member reaches out to a stakeholder for any reason. An example of an contact would be someone from the project team sending out a flyer to affected stakeholders that there is going to be construction around their business.

Adding Contacts Editor Manager Administrator
Contact Date R
Select the date in which this contact occurred. Defaults to today's date but you can select any date that is relevant
Type of Contact R
Select how the project team contacted the stakeholder
Who is Entering this Contact R
Select the user who is inputting the contact. It defaults to the logged in user but if the logged in user is inputting the information for another team member that actually did the contact, they can be selected here
Is There an Issue Identified
Select weather there was an issue identified for this contact. Defaults to "No" If you select yes, the type of issue box is opened up for selection
Type of issue
Select an issue if the above response is "Yes"
Comments R
Enter any comments about the contact
priority Level
Select a priority level for this contact, defaults to "High"
Stakeholder Contacted By
Select the team member that made the contact
Select weather or not this contact require a followup from the project team
Assign Followup R
Select a team member to assign this contact too. The team member will be emailed letting them know that they have an contact to followup with
Followup Instructions R
You can enter instructions to let the team member know what needs to happen in regards to this contact
Response Deadline R
Select the date of when the project team needs to respond by
Confidential Information
Select weather or not this contact contains confidential information, defaults to "No"
Attach an Asset
if you need to attach an asset, you can select it from your local file system and it will be attached to this contact